Emotional intelligence plays a crucial role in making people comfortable and understood around you. When you genuinely put efforts into making people feel validated, secure, and cared for, they naturally tend to like you and form a connection with you. All you need to do is make people feel truly heard around you by listening to them and reflecting on what they are saying. Make steady eye contact, ask them relevant and related questions, and use phrases such as – “I understand how you must be feeling”, “that sounds challenging”, “We will get through this together”, and more.
